LEGAL REFERENCE

How We Protect Your Account & Payment Details

Your privacy is central to how games 3 operates. We've built our data practices around keeping your account secure, your payment information encrypted, and your personal details separate...

Account SecurityPayment EncryptionData RetentionYour RightsPakistan Compliance
Explore lobby Read FAQ
games 3 How We Protect Your Account & Payment Details

What We Collect & Why

When you open an account with games 3, we collect information necessary to verify your identity, process deposits via JazzCash, Easypaisa, SadaPay and Raast, and deliver your withdrawals securely. This includes your name, email, phone number, date of birth, and account transaction history. We do not sell your personal data to advertisers or marketing firms. We share payment and verification data only

with licensed payment processors and fraud-detection services operating in Pakistan and supported regions where local law permits. Your account preferences, game history, and betting patterns stay within our platform unless you explicitly consent to analytics partnerships or receive communications you've opted into.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

POLICY QUESTIONS

How to Reach Our Privacy Team

Team online

Email Support

Send data-access requests or privacy concerns to [email protected]. We respond within 5 working days with your requested information or clarification.

In-App Help

Open the Help menu from your account dashboard to submit a privacy inquiry directly. Our support team monitors these tickets during Pakistan business hours.

Account Settings

Review, update, or delete personal data from your Privacy & Data section. Changes take effect immediately and sync across all your active sessions.

SECURITY SIGNALS

How We Prove Our Commitment

Encryption Standard

All payment data between your device and our servers uses TLS 1.2 encryption. This protects JazzCash, Easypaisa, SadaPay and Raast...

Data Audit Logs

We maintain timestamped records of every access to your personal information. Authorized staff only; any anomaly triggers a security alert.

Annual Reviews

Our privacy practices are reviewed yearly against Pakistani data-protection standards and international compliance benchmarks to ensure consistency.

Payment Verification

Before any withdrawal via JazzCash, Easypaisa, SadaPay or Raast, we confirm your identity through multi-factor verification to prevent unauthorized transfers.

Incident Response

If we detect unauthorized access to your account, we notify you by registered email within 24 hours and provide account-recovery...

Transparent Reporting

We publish quarterly security and privacy summaries showing data requests received, access logs reviewed, and any incidents resolved.

How This Policy Fits Our Platform Standards

Account Privacy
Your login credentials, game history and account balance are never shared with other players or external services without explicit written consent from you.
Payment Rail Separation
JazzCash, Easypaisa, SadaPay and Raast data flow through isolated, PCI-compliant channels. Each processor sees only what's required to clear your transaction.
Withdrawal Timing
Privacy checks do not delay standard withdrawals. We complete verification in parallel with processing so your funds reach your account on schedule.
Cookie Usage
We use session cookies to keep you logged in and functional cookies to remember your preferences. No tracking cookies follow you across the web.
Communications Opt-Out
You can disable promotional emails, SMS alerts, and push notifications from your settings. You'll still receive essential security and account notices.
Data Retention Rules
Account data is kept for the lifetime of your registration. After closure, we retain transaction records for 7 years to meet regulatory obligations in Pakistan.
Third-Party Links
We are not responsible for privacy practices of external websites linked from our platform. Review their policies before sharing personal information there.

What You See on Your Account

Privacy Dashboard

Your account home displays a Privacy & Data widget showing when your information was last accessed, by which feature, and the reason for the check.

Payment Consent Log

Every time JazzCash, Easypaisa, SadaPay or Raast processes a deposit or withdrawal, we log your consent timestamp and the amount verified.

Download Your Data

Click 'Export My Data' to receive a complete CSV file of your personal information, account history, and all transaction records.

Active Sessions

View all devices currently logged into your account. Revoke access to any session instantly if you suspect unauthorized use.

Verification History

Your account shows every identity check performed, the date, the method (email link, SMS code, biometric), and the outcome.

Preference Centre

Customize what data we retain, who can contact you, and which marketing channels reach you—all controlled from one central hub.

Your Privacy Questions Answered

We never store your full card numbers or mobile wallet credentials. Payment processors hold encrypted tokens that let us send deposits and withdrawals without keeping sensitive data on our servers. Your JazzCash and Easypaisa transactions are tokenized and verified in real-time.

Yes. Submit a deletion request from Account Settings or email [email protected]. We remove all personal information within 30 days, except transaction records required by Pakistani financial regulations, which we retain for seven years.

Closing your account suspends access but does not delete data. You can reactivate within 12 months using your original credentials. After 12 months, your account data may be archived; contact support to restore it.

No. We do not sell, rent, or lease your personal information to third parties for marketing. We share only payment and fraud-verification data with licensed processors and security partners, and only where necessary to operate your account.

We review and update this policy annually or when regulatory changes occur in Pakistan. Major updates are announced via email to all active account holders. Continued use of your account means you accept the updated terms.

You can access Privacy & Data from any device—mobile app, tablet, or desktop. Your preferences sync instantly. We recommend reviewing your active sessions regularly to spot any unrecognized logins.

Before any SadaPay or Raast withdrawal, we confirm your identity through email verification and SMS code. Your withdrawal request is encrypted, routed through isolated payment channels, and logged in our transaction audit. Funds land in your registered account only.